Effective Date: July 10, 2026
Dispatch Partnerz ("we," "us," or "our") respects your privacy and is committed to protecting the personal information of visitors to our website, dispatchpartnerz.com (the "Site"), and of carriers, owner-operators, and fleets who use our dispatch support services. This Privacy Policy explains what information we collect, how we use and share it, and the choices and rights available to you under applicable U.S. privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA) and other applicable state privacy laws.
1. Information We Collect
We collect the following categories of information:
- Information you provide directly: your name, company name, email address, phone number, MC number, equipment type, and any details you submit through our contact forms, quote requests, or service agreements.
- Automatically collected information: IP address, browser type and version, device type, operating system, referring URLs, pages viewed, and the date and time of your visit, collected through cookies and similar tracking technologies.
- Communications: records of calls, emails, and messages exchanged with our dispatch team in connection with providing our services.
2. Cookies and Tracking Technologies
We use cookies and similar technologies to operate our Site, remember your preferences, and understand how visitors use our Site. Cookies fall into two general categories:
- Essential cookies: required for the Site to function properly (for example, remembering your cookie preference).
- Analytics and performance cookies: help us understand site traffic and improve the user experience. These are only set with your consent, which you can grant, decline, or change at any time using the cookie banner or the "Your Privacy Choices" button available on every page of our Site.
You may also control cookies through your browser settings. Disabling cookies may affect certain features of the Site.
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotes for dispatch services;
- Deliver, maintain, and improve our dispatch support services;
- Communicate with you about your account, loads, and service updates;
- Analyze Site usage to improve content, layout, and performance;
- Comply with legal obligations and enforce our agreements.
4. How We Share Your Information
We do not sell your personal information for money. We may share information with:
- Service providers who help us operate our Site and business (for example, hosting, email, and analytics providers), under contractual confidentiality obligations;
- Brokers or shippers, only as necessary and with your involvement, to arrange and support freight movements;
- Government authorities or third parties, where required by law, regulation, or legal process.
5. Your Privacy Rights
Depending on your state of residence, you may have the right to:
- Know what personal information we have collected about you and how it has been used and shared;
- Delete personal information we have collected from you, subject to certain exceptions;
- Correct inaccurate personal information;
- Opt out of the sale or sharing of personal information and of certain targeted advertising;
- Limit the use of sensitive personal information;
- Non-discrimination for exercising any of these rights.
To exercise any of these rights, contact us using the details in Section 9, or use the "Your Privacy Choices" button available on every page of this Site.
6. Do Not Sell or Share My Personal Information
Dispatch Partnerz does not sell personal information in the traditional sense. To the extent any analytics or advertising cookies are considered a "share" of personal information under applicable law, you can opt out at any time by selecting "Reject Non-Essential" in our cookie banner or by clicking the persistent "Your Privacy Choices" button on any page.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our Site and services are directed at businesses and individuals in the trucking and logistics industry and are not intended for children under 13. We do not knowingly collect personal information from children.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
- Email: contact@dispatchpartnerz.com
- Phone: (214) 377-0059
- Mail: 530 Park Ave, New York, NY 10065
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date." Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.